Responsible Gambling

Introduction

At Spinch Casino, we believe that gaming should be a safe, enjoyable pastime for all our players. Responsible gambling means recognising when play is no longer fun and taking steps to maintain control. Our aim is to provide helpful tools and clear information so you can make informed decisions about your gaming activities.

Self-Assessment

It’s important to check in with yourself regularly. If you notice any of the following signs, consider seeking support or adjusting your play:

• Increasing bets to feel the same excitement
• Chasing losses after a losing streak
• Feeling restless or irritable when not playing
• Neglecting responsibilities at work, home, or school
• Hiding your gambling from friends or family
• Borrowing money or selling possessions to gamble
• Spending more time thinking about gaming than other interests

Tools & Limits

To help you stay in control, Spinch Casino offers a range of responsible gaming features:

• Deposit Limits: Set daily, weekly or monthly deposit caps.
• Session Limits: Define maximum playing time before you’re logged out.
• Self-Exclusion: Temporarily block access to your account.
• Reality Checks: Receive periodic reminders of your session length and spend.

How to Self-Exclude

If you decide to take a break from gaming, follow these simple steps:

1. Log into your Spinch Casino account.
2. Go to the “Responsible Gambling” section in your profile settings.
3. Select “Self-Exclusion” and choose the duration (from 24 hours up to permanent).
4. Confirm your choice—your account will be suspended for the chosen period.

External Help & Resources

If you feel your gambling is becoming a problem, you’re not alone. These organisations offer free, confidential support:

• Gamblers Anonymous: Peer-led support groups across Australia. Visit gamblersanonymous.org.au for meeting details.
• Gambling Help Online: 24/7 webchat and phone counselling on 1800 858 858.
• GamCare: International charity offering advice and support via gamcare.org.uk (online chat available globally).

Contact

If you need help, contact our support team anytime. We’re here to listen and assist you with any responsible gaming measures.
Email: [email protected]