Privacy Policy

1. Introduction

Welcome to Spinch Casino. This Privacy Policy explains how Spinch Casino (“we”, “our”, “us”) controls and processes personal information of players in Australia. It applies to data collected when you access our website or use our services.

2. Information We Collect

Personal Data

Name
Email address
Date of birth
Residential address
Payment information (cards, e-wallet details)

Technical Data

IP address
Cookies and tracking identifiers
Device type and browser details

3. How We Use Your Information

Account management and authentication
Processing deposits, withdrawals and other payment activities
Complying with legal and regulatory obligations
Detecting and preventing fraud and money laundering
Sending marketing offers (you may opt out at any time by contacting us)

4. Legal Basis for Processing

Under the Australian Privacy Act 1988 and the GDPR where applicable, we rely on:

Performance of a contract (account provision)
Legal compliance (anti-money laundering laws)
Legitimate interests (fraud prevention, service improvement)
Your consent (marketing communications)

We share your information with:

Payment processors
Know-Your-Customer (KYC) providers
Regulatory and licensing authorities (e.g., Curacao regulator)

We do not sell your personal data to third parties.

6. Data Retention

We retain your data for as long as needed to fulfil legal, regulatory and business requirements. Typically, personal data is kept for a minimum of five years after account closure to satisfy anti-money laundering laws.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Obtain a portable copy of your data
Object to or restrict processing

8. Cookies

We use cookies to enhance your experience. For details, please refer to our separate Cookie Policy.

9. Security

We employ encryption, secure servers and regular staff training to protect your information against unauthorized access, alteration or destruction.

10. Contact & Updates

If you have any questions about this Privacy Policy or wish to exercise your rights, email us at [email protected]. We may update this policy periodically; the effective date will appear at the top of this page.